Learning Management Systems Coordinator

Learning Management Systems Coordinator

Established on the iconic St. Kilda Road in Melbourne, this enticing opportunity beckons individuals seeking a dynamic role within a nationally recognized organization. The vibrant team environment fosters collaboration and innovation, making it an ideal setting for professionals passionate about education and technology. With a rich history spanning over 51 years, this organization has solidified its commitment to prioritizing its workforce, offering a compelling blend of career advancement and work life balance initiatives.


At the heart of this esteemed organization is a dedication to shaping the future of healthcare in Australia. As a leader in the field, the organization plays a pivotal role in training and upskilling professionals in sectors crucial to the nation’s health services.

This commitment extends beyond internal staff development to encompass external clients ensuring that industry standards are met and exceeded. With a focus on quality training and vocational services, the organization stands as a beacon of excellence, attracting top talent eager to make a difference in healthcare.

The role being offered blends technical expertise with a passion for learning management systems (LMS). It is an opportunity for individuals to leverage their knowledge and skills in optimizing online learning experiences for both internal staff and external clients.


The hybrid working conditions add a layer of flexibility, allowing professionals to achieve a harmonious balance between work commitments and personal life. Moreover, the provision of extra leave underscores the organization’s commitment to employee well being and rejuvenation.

One of the distinguishing aspects of this role is its focus on LearnUpon LMS management and help desk support. This dual responsibility requires candidates to not only be proficient in LMS operations but also possess exceptional interpersonal skills for effective customer support. The role entails collaborating closely with diverse teams, including online learning specialists and business stakeholders, to ensure seamless onboarding processes and continuous improvement of online modules. This collaborative approach reflects the organization’s ethos of teamwork and mutual support among colleagues.

In essence, this role encapsulates the ethos of the organization – a commitment to excellence, innovation and employee empowerment. It presents an exciting opportunity for individuals who are not only technically adept but also thrive in a dynamic and collaborative work environment. With the organization’s strong foothold in the healthcare education sector and its emphasis on continuous improvement, the role promises professional growth, meaningful contributions to the healthcare industry and a fulfilling career journey for aspiring candidates.

Key Responsibilities

  • Support the LMS Manager and Head of Education in monitoring, updating and maintaining Learning Management System content to ensure ongoing compliance.
  • Oversee the Training Needs Analysis (TNA) process for internal HCA onboarding and refresher online modules.
  • Develop master courses and assessments within the LMS ensuring content remains current as per directives.
  • Explore LMS functionalities and contribute insights for assessment and quiz creation to meet organizational requisites.
  • Analyze and interpret LMS data to discern trends, manage Quality Assurance (QA) processes and track improvement requests.
  • Coordinate LMS training and offer support to administrators, managers and users.
  • Provide proactive support and troubleshooting for users, develop user guides and collaborate on process enhancements.
  • Interface with the LMS supplier, participate in meetings and assist Learning Designers in content development.
  • Explore emerging online learning tools and industry trends to enrich offerings.
  • Identify and capitalize on upselling opportunities with existing clients.

Requirements for Consideration

  • Familiarity with the VET industry (desired).
  • High proficiency in interpersonal and communication skills.
  • Capability to lead, organize and work independently within a team setting.
  • Meticulous attention to detail.
  • Advanced computer skills, including typing proficiency.
  • Effective task prioritization abilities.
  • Experience in online content development and digital learning.
  • Working knowledge of Adobe Creative Suite, Articulate Storyline and Rise (desired).
  • Profound understanding of E-Learning (LMS) platforms.
  • Working familiarity with LearnUpon LMS (desired).

Healthcare Australia (HCA) stands as Australia’s largest specialist healthcare recruitment and staffing provider. We are a diverse healthcare enterprise with a robust presence in staffing nursing, community, allied and Crisis Response Management sectors across all Australian states.



  • People Centric Culture: Experience a workplace where people form the core of our operations, guided by our fundamental values.
  • High Quality Product: Work with a top tier product ensuring your efforts are supported by excellence.
  • Supportive Team: Thrive within a close knit, friendly and supportive team environment.
  • Continuous Development: Benefit from ongoing training and support with access to an education allowance to nurture your skills and career.
  • Hybrid Work: Enjoy flexible hybrid working conditions that empower work life balance.
  • Generous Leave: Access extra leave (conditions apply) to recharge and rejuvenate, along with a day off for your birthday.

Our Culture

We operate as a cohesive team, always mindful that our focus is on people. We prioritize human relationships and strive to make a significant impact in people’s lives across the nation. We uphold a culture of inclusivity and align our actions with Our Values:

  • Accountability
  • Care
  • Teamwork
  • Leadership
  • Understanding needs

Working for HCA positions you strategically, offering avenues for career progression, financial rewards and non financial benefits. Healthcare Australia is poised for exponential growth in the coming years, presenting substantial career advancement opportunities for successful candidates.

This role provides an opportunity to contribute significantly within a friendly, supportive and expanding organization. Please apply with your current CV and Cover Letter.

It is mandatory for all HCA employees to be double vaccinated for COVID. Certain roles involving client or facility visits may necessitate a booster. For any queries or concerns, please reach out to the hiring manager.


At HCA, we are committed to embracing diversity and ensuring a safe working environment.

To learn more about HCA, visit

Only shortlisted candidates will be contacted.


What is the primary focus of this role within the organization?

This role primarily focuses on managing LearnUpon Learning Management System (LMS) and providing help desk support to ensure smooth online learning experiences for both internal staff and external clients.

What are the key responsibilities associated with this role?

Key responsibilities include maintaining LMS content for compliance, managing the Training Needs Analysis (TNA) process, creating master courses and assessments, providing user support, analyzing LMS data and exploring new online learning tools.

Does this role require prior experience in the VET (Vocational Education and Training) industry?

While experience in the VET industry is desired, it is not mandatory. However, a strong background in online content development, digital learning and LMS platforms is essential.

What are the desired technical skills for this role?

Desired technical skills include proficiency in LearnUpon LMS, Adobe Creative Suite, Articulate Storyline and Rise. Advanced computer skills, including typing proficiency, are also required.

How does the organization support professional development and career growth?

The organization offers ongoing training and support, access to an education allowance and opportunities for career progression within a dynamic and supportive team environment,

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